Dedicated Support
A patient support program that offers a range of services throughout your XOLREMDI treatment journey. Once you have been prescribed XOLREMDI, enroll in X4Connect to access all the program has to offer.
Meet Your Team
X4 Nurse Educators*
Provide one-on-one education and resources about XOLREMDI and living with WHIM syndrome to you and your family. You can connect with an X4 Nurse Educator while you and your healthcare provider are considering XOLREMDI.
X4Connect Care Coordinators
Help you understand insurance coverage and out-of-pocket costs, find financial support, and access XOLREMDI in case of insurance delays.
X4Connect Specialty Pharmacists
Answer questions about your XOLREMDI treatment.
*X4 Nurse Educators are employees of X4 Pharmaceuticals and do not work under the direction of a healthcare professional; they do not offer medical or treatment-related advice. For treatment and medical questions, you should contact your healthcare provider.
X4Connect Financial Assistance Programs
Available to Eligible Patients† With a XOLREMDI Prescription
Copay Assistance: If you have commercial insurance, such as through an employer, you could pay as little as $0 for XOLREMDI up to a maximum annual limit
Quick Start Program: If you experience a delay in insurance coverage, the Quick Start Program can provide a free temporary supply of XOLREMDI
Patient Assistance Program: If you are uninsured or underinsured, the Patient Assistance Program can provide XOLREMDI at no cost
Bridge Program: If your insurance coverage changes, the Bridge Program can provide a free temporary supply of XOLREMDI
†Terms and conditions apply to all financial support options. X4 reserves the right to modify or discontinue these programs at any time. Full terms and conditions provided prior to enrollment.
Talk to your healthcare provider about enrolling in X4Connect. Enroll in 3 steps:
Your healthcare provider completes the X4Connect enrollment form with your prescription
You review and sign the form to receive support services from X4Connect
Your healthcare provider sends us the form, and X4Connect will take it from there
If you did not sign the enrollment form, you can call X4Connect to enroll over the phone.
Call X4Connect at 844-X4CNNCT (844-942-6628) Monday–Friday, 8am–8pm ET
IMPORTANT SAFETY INFORMATION
What should I tell my healthcare provider before taking XOLREMDI?
Before taking XOLREMDI, tell your healthcare provider if you are pregnant, nursing, or plan to become pregnant. XOLREMDI can harm your unborn baby. You must use a reliable method of birth control (contraception) during treatment and for three weeks after you stop taking XOLREMDI. Talk to your healthcare provider about options for effective birth control and the best way to feed your baby while taking XOLREMDI.
Tell your healthcare provider if you have kidney, liver, or heart problems.
Tell your healthcare provider about all the prescription and over-the-counter medicines you take, as well as vitamins and herbal supplements, such as goldenseal and St. John's Wort. XOLREMDI may affect the way other medicines work, and other medicines may affect how XOLREMDI works. It is especially important to tell your healthcare provider if you are taking a type of pain medicine called opioids or any medications for depression or other mental health disorders, abnormal heart rhythm, high blood pressure, or breast cancer. If you are taking these medications while you are taking XOLREMDI, your healthcare provider may stop XOLREMDI, decide to change your dose, or monitor you more closely.
You should not eat grapefruit or drink grapefruit juice while taking XOLREMDI.
What are the possible side effects of XOLREMDI?
In patients with certain risk factors, XOLREMDI may cause a serious heart rhythm problem (QT prolongation).
The most common side effects of XOLREMDI are low platelet count (thrombocytopenia), rash (including a kind of rash called pityriasis), nasal irritation, nosebleeds, vomiting, and dizziness.
These are not all the possible side effects of XOLREMDI. Tell your healthcare provider if you have any side effects that bother you or do not go away. For more information, ask your healthcare provider. You are encouraged to report side effects of prescription drugs to the FDA at www.fda.gov/medwatch or by calling 1-800-FDA-1088. You may also call X4 Pharmaceuticals at 1-866-MED-X4MI (1-866-633-9464).
WHAT IS XOLREMDITM (mavorixafor)?
XOLREMDI is an oral prescription medicine used in people 12 years of age and older with WHIM (warts, hypogammaglobulinemia, infections and myelokathexis) syndrome to increase the number of certain white blood cells (neutrophils and lymphocytes) circulating in the bloodstream.
Please see the full Prescribing Information for XOLREMDI.